Your privacy matters

OLOBAM (sometimes marketed with the slogan “Fashion & Fabrics”) is a marketplace designed for buying and selling fashion, accessories, and fabrics, including listings from individual sellers and businesses.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and mobile application.

By using OLOBAM, you agree to this Privacy Policy alongside our Terms and (for the mobile app) our EULA.

OLOBAM is operated by Infinite Analytics Nigeria Limited("we", "us" or "our"), a company registered in Nigeria. Our registered office address is available upon reasonable request.

To contact us about privacy, email support@olobam.com.

If you have concerns about how your data is handled, you may also have the right to lodge a complaint with the relevant Nigerian regulator (including the National Information Technology Development Agency (NITDA)) or other applicable authority.

Some features of OLOBAM may request permissions on your device. Permissions work differently across iOS and Android, but the principle is the same: we request access only when you choose to use a feature that needs it. You remain in control and can manage or revoke permissions at any time in your device settings.

Examples of permissions we may request (feature-based)

• Photos / media / storage — so you can upload images for listings, profiles, or messages when you explicitly choose to share them.
• Camera — so you can take a photo for a listing or profile directly within the app (if enabled).
• Microphone — only if you use audio-enabled features (such as voice messages, if enabled).
• Location (approximate or precise) — only if you opt in to location-based features (for example, nearby discovery). You can use OLOBAM without enabling location.
• Notifications — so we can alert you to messages, account activity, and important service updates. You can opt out at any time.

We do not use device permissions such as camera, microphone, photos, or location to collect data for third-party advertising or ad tracking without your explicit consent. Permissions are requested only when required for a feature and are not used to track users across other companies’ apps or websites.

If we introduce new permissions in future updates, we will explain why they are needed and request your consent where required by law.

Information you provide

• Account details such as name, email address, and profile information
• Store details and listing information you choose to publish (including photos and descriptions)
• Messages you send to other users through the platform
• Support requests and any information you include when contacting us

Information collected automatically

• Device and usage information (such as app interactions, screens/pages viewed, language preferences, and basic analytics)
• Approximate location (city/region) or precise location only if you opt in, to support local discovery
• Log data related to security, performance, crash reports, and error monitoring
• Cookie or similar identifiers on our website (where enabled in your browser)

• To create and manage user accounts and store profiles
• To enable messaging, listings, and marketplace features
• To personalise local discovery and recommendations
• To maintain safety, prevent fraud, and enforce community guidelines
• To communicate important updates or launch information
• To improve our products, features, and user experience

Messages, listings, and profile content are stored to support communication between users and the normal operation of the marketplace.

We do not read private messages unless required for safety, moderation, legal compliance, or to investigate reported issues.

Where you report content or users, we may review relevant listings, profiles, messages, and related metadata to investigate and enforce our rules.

We do not sell your personal information.

• With other users: information you choose to make public (such as listings, store name, or profile details)
• With service providers: trusted partners that help us operate the platform (hosting, analytics, messaging)
• For legal reasons: if required by law, regulation, or to protect the safety of users and the public

We aim to keep our app store disclosures consistent with this Privacy Policy. Depending on how you use OLOBAM, we may collect certain categories of data for these purposes:

• Account & profile (e.g., name, email, store/profile details) — to create and manage your account.
• User content (e.g., listing photos/descriptions, messages) — to operate marketplace features you choose to use.
• App activity & performance (e.g., interactions, crash logs) — to improve reliability, safety, and user experience.
• Location (optional) — only if you enable it for features like nearby discovery.

We do not sell personal information. We do not use device permissions to collect data for third-party ad tracking without your explicit consent.

Our website may use cookies (or similar technologies) to keep the site working, understand usage, improve performance, and help us measure what pages are useful.

You can control cookies through your browser settings. If you disable cookies, some features may not function correctly.

We keep personal information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account and associated data, subject to legal and operational requirements.

We may communicate product updates, safety notices, and launch information.

We do not use device permissions such as camera, microphone, photos, or location to collect data for third-party advertising or ad tracking without your explicit consent.

If we use analytics or measurement partners, they help us understand performance and improve the platform. Where required, we will ask for consent and provide controls. We do not sell your personal information.

Your information may be processed in Nigeria and in other countries where our service providers operate (for example, hosting, security, and analytics). Where we transfer personal data internationally, we take reasonable steps to ensure an appropriate level of protection consistent with applicable law.

We use reasonable technical and organisational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

• Access, update, or correct your personal information
• Request deletion of your account (subject to legal and operational requirements)
• Withdraw consent where we rely on consent
• Control device permissions (camera, photos, microphone, location) in your device settings
• Opt out of non-essential communications and notifications

OLOBAM is not intended for children under the age required by local law. Where an age threshold applies, users must be at least 13 years old (and may require parent/guardian consent if they are under 18, depending on local laws). We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and notify users where required.

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us via support@olobam.com or through the app (where available).